Diary of a Carer: Leading By Example

Diary of a Carer: Leading By Example

Imagine a care facility where a new resident, Ms. Jones, has recently moved in. Ms. Jones is feeling disoriented and anxious in her new environment, which is affecting her mood and behaviour. The caregivers notice her distress but are unsure how to best support her....
Candidate of the Month for March!

Candidate of the Month for March!

Reviewing the feedback Frank & Partners received for the March period, Christie’s exceptional work with young people in care has received the highest praise amongst the workforce. Christie has been using ‘active listening’ and her emotional intelligence to look...
Top Tips for Professional Caregivers

Top Tips for Professional Caregivers

“Professionalism is not the job you do, it’s HOW you do the job.” Healthcare professionals practicing professionalism prioritise patient well-being, follow industry regulations, and continuously seek opportunities for learning and development....
Emotional Intelligence for Carers

Emotional Intelligence for Carers

“Emotional intelligence is mastering emotions for meaningful connections” What is emotional intelligence?   Emotional intelligence is super important for care workers. It’s all about understanding and managing emotions, both your own and the feelings of the...