Person-Centred Care Guide: Ola shares her thoughts

Person-Centred Care Guide: Ola shares her thoughts

Our candidate of the month for May ‘Ola’ shares her thoughts on Frank & Partners ‘Person-Centred Care Guide and the 4 pillars of PCC ⁣ Ola received incredible feedback from Hollybank Trust and Leaving Care Solutions last month and strongly recommends anyone...
Effective Communication for Caregivers

Effective Communication for Caregivers

“The most important thing in communication is to hear what isn’t being said” Active Listening   Since communication starts with listening, let’s start with ‘active listening’. Active listening is a communication technique where the listener...
Introduction to Person-Centred Care

Introduction to Person-Centred Care

What is Person-Centred Care? Primarily, it’s our training package to assure our carers and potential carers have the best possible training to provide care at the highest standard, going beyond the ‘industry standard’. Ultimately, it’s our...