Diary of a Carer: Leading By Example

Diary of a Carer: Leading By Example

Imagine a care facility where a new resident, Ms. Jones, has recently moved in. Ms. Jones is feeling disoriented and anxious in her new environment, which is affecting her mood and behaviour. The caregivers notice her distress but are unsure how to best support her....
Candidate of the Month for March!

Candidate of the Month for March!

Reviewing the feedback Frank & Partners received for the March period, Christie’s exceptional work with young people in care has received the highest praise amongst the workforce. Christie has been using ‘active listening’ and her emotional intelligence to look...
Diary of a Carer: Leadership

Diary of a Carer: Leadership

Imagine a busy day in a care facility where there’s a sudden shortage of staff due to unforeseen circumstances. Despite the challenge, the residents still require the same level of care and attention. In this situation, leadership among the carers becomes...
Effective Communication for Caregivers

Effective Communication for Caregivers

“The most important thing in communication is to hear what isn’t being said” Active Listening   Since communication starts with listening, let’s start with ‘active listening’. Active listening is a communication technique where the listener...
Top Tips for Professional Caregivers

Top Tips for Professional Caregivers

“Professionalism is not the job you do, it’s HOW you do the job.” Healthcare professionals practicing professionalism prioritise patient well-being, follow industry regulations, and continuously seek opportunities for learning and development....