Privacy Policy

Effective Date: 17/04/2024

Thank you for visiting Frank & Partners. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while visiting our website.

By accessing or using our website, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

Information We Collect

When you visit Frank & Partners, we may collect certain information about you, both automatically and through voluntary actions you take during your visit. This information may include:

  1. Personal Information: When you sign up for our services, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, mailing address, and phone number.
  2. Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, referring website, and the pages you viewed.

How We Use Your Information

The information we collect is used for the following purposes:

  1. Internal Marketing: We may use your personal information to send you promotional materials, newsletters, and other marketing communications related to our products and services. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.
  2. Order Processing: If you make a purchase through our website, we may use your personal information to process your order, communicate with you about your order, and provide customer support.
  3. Website Improvement: We may use non-personal information to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base as a whole. This information helps us improve our website and tailor our content to better meet the needs of our users.

Data Security

We take the security of your personal information seriously and take reasonable precautions to protect it. We use industry-standard encryption technologies to secure the transmission of sensitive information between your browser and our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Disclosure of Information

We may disclose your personal information to third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at enquiries@frankandpartners.co.uk.

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

2. How Do We Use Your Personal Information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. Sharing Your Personal Information

We do not share your Personal Information with third parties. However, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [enquiries@frankandpartners.com].

End of Privacy Policy

This Privacy Policy is effective as of [17/04/2024] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.